BE Energy was using paper cards to track their loyal customers’ rewards, which was inefficient and customers were not rewarded on time.
We helped BE energy solve this by providing TovutiFCS. We captured the customers’ details and provided portable devices and cards to help them track customer sales and a robust engine to calculate rewards. Their customer gets rewarded on time and for the actual sales transaction. This reduced the time to reconcile sales and reward, reduced fraud, and made their customer happier.